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We grant families the temporary housing they're guaranteed
relocate your clients during repairs and restorations
Black Diamond HOUSING SERVICES
Specializes in providing comprehensive ALE housing solutions, catering primarily to the insurance housing industry. We excel in managing temporary housing arrangements for policyholders who have been displaced from their homes.
DO I HAVE COVERAGE IN MY HOMEOWNER’S INSURANCE POLICY?
If you’re wondering whether you have Additional Living Expense (ALE) coverage in your homeowners policy, we’re here to guide you through the process. Here’s what you need to do:
- Find Your Declaration Page: Locate your homeowners insurance declaration page for coverage details.
- Check Coverage “Loss of Use”/”Additional Living Expense: On this page, look for "Coverage D - Loss of Use" that often includes Additional Living Expenses.
- Open an Insurance Claim: Begin a claim and get your claim number from your insurer.
- Call Black Diamond: Reach out to us directly for support. Your Public Adjuster or Lawyer can also contact us on your behalf.
Navigating insurance policies can be complex...
…but we’re here to simplify the process for you. Feel free to reach out to us for any queries or assistance regarding ALE housing relocations. We’re dedicated to ensuring your peace of mind during challenging times.
black diamond in one word:
...Impecable"
Bree was a hurricane victim from Louisiana. She had lost her home and reached out to us for help. We housed her immediately for over a year in a high end RV parked next her property.
Partner with Black Diamond Housing Services for its:
- Speed: We have a network of pre-approved hotels, properties, and vendors in place, allowing us to swiftly relocate families to suitable housing solutions.
- Cost Efficiency: Due to our high business volume, pre-negotiated agreements, and exceptional negotiation skills, we can offer you competitive rates.
- Time Savings: We handle the entire temporary housing process, allowing you to focus on other critical aspects of helping the family return to their home.
- Service: We’re available around the clock, every day of the year, to address the needs of adjusters and policyholders, ensuring a smooth and supportive experience during challenging times.
Frequently asked questions:
Let’s start here, if you want more answers, feel free to contact us below.
How are the costs of temporary housing covered?
These costs are covered through your homeowners/renters insurance policy. A coverage called Loss of Use/Additional Living Expense is utilized to cover the costs of temporary relocation and related expenses. Black Diamond Housing Services will cover these costs and bill the carrier directly for the incurred expenses. Typically, this coverage is “as incurred,” requiring the homeowner to spend the money to relocate and wait for reimbursement. Black Diamond Housing Services incurs these costs on your behalf to prevent any out-of-pocket expenses during an already stressful time.
When to get Black Diamond Involved?
You should contact us for assistance as soon as you anticipate that a family will require alternative housing, regardless of the duration. For minor repairs lasting 1-2 days, we can swiftly arrange hotel accommodations. However, for longer-term relocations, involving us early allows us to expedite the process and ensure the family’s quick settlement into temporary housing. While we search for a longer-term solution, we’ll manage all hotel arrangements to ensure the family’s safety and comfort.
How long does the temporary housing process take?
Once the intake process is complete, temporary housing can be approved within 48-72 hours, often times faster. We prioritize swift action to ensure a smooth transition for policyholders during challenging times.
Do you have more questions?
We’ll get back to you with an answer immediately.
